Refund Policy

Last updated: July 2025

1. Overview

At Apps On Web, we want you to be completely satisfied with our service. This refund policy outlines the terms and conditions for refunds and cancellations.

2. Free Plan

Our free plan is available at no cost and does not require any payment. You can use the free plan indefinitely without any charges.

3. Pro Plan Subscription

Billing Cycle: Pro plan subscriptions are billed monthly in advance.

4. Cancellation Policy

How to Cancel: You can cancel your Pro subscription at any time through your account settings or by contacting our support team.

When Cancellation Takes Effect: Cancellation takes effect at the end of your current billing period. You will continue to have access to Pro features until the end of the period you've already paid for.

No Partial Refunds: We do not provide partial refunds for unused portions of your billing period.

5. Refund Eligibility

No Refunds: As a general policy, we do not provide refunds for Pro plan subscriptions. This includes:

  • Monthly subscription fees
  • Unused portions of billing periods
  • Service dissatisfaction (except as required by law)
  • Account cancellation

6. Exceptions

We may consider refunds in the following exceptional circumstances:

  • Technical Issues: If our service is unavailable for more than 24 hours due to technical problems on our end
  • Billing Errors: If you were charged incorrectly due to a system error
  • Legal Requirements: Where required by applicable consumer protection laws
  • Duplicate Charges: If you were charged multiple times for the same service

7. How to Request a Refund

If you believe you are eligible for a refund under the exceptions listed above:

  1. Contact our support team at [email protected]
  2. Include your account email and the reason for your refund request
  3. Provide any relevant documentation or evidence
  4. We will review your request and respond within 5 business days

8. Refund Processing

Processing Time: If a refund is approved, it will be processed within 5-10 business days.

Payment Method: Refunds will be issued to the original payment method used for the transaction.

Notification: You will receive an email confirmation when your refund is processed.

9. Account Downgrade

Instead of requesting a refund, you may consider downgrading to our free plan. This will:

  • Stop future billing
  • Allow you to keep your existing landing pages
  • Maintain access to basic features
  • Preserve your account data

10. Dispute Resolution

If you disagree with our refund decision, you may:

  • Contact our support team for further review
  • Escalate to our management team
  • Seek resolution through your payment provider (if applicable)

11. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting. We will notify users of material changes via email or through our service.

12. Contact Information

For questions about this refund policy or to request a refund, please contact us at:

Email: [email protected]
Subject: Refund Request

We aim to respond to all inquiries within 24 hours during business days.